Returns & Exchanges
At Ahmad Tea, we take pride in the quality of our blends and want you to be completely satisfied with your purchase. If your order arrives damaged or if you are not entirely happy with your tea, we offer a hassle-free return process within 30 days of delivery.
Initiate Your Request
Contact our customer service team via email with your order number and the reason for the return to receive a Return Authorization code.
Prepare the Package
Ensure the tea products are in their original, unopened packaging and securely pack them in a sturdy box to prevent damage during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized courier location or schedule a pickup.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing